Data Protection

Policy of Confidentiality

I. Name and Address of Person in Charge

The Person in charge within the meaning of the General Data Protection Regulation and other state laws on data protection of the member countries, as well as other provisions on data protection is:

This information is represented in the output data section.

II. Data Protection Officer Contact Information

The Data Protection Officer of the Person in charge can be contacted as follows:

This information is represented in the output data section.

III. General Data Processing Information

1. Amount of Personal Data Processing

We collect and use the personal data of our users only if it is required for providing the website, as well as our content and services. The collection and use of personal data of our users is carried out on a regular basis only upon the user’s consent. This is with the exception of the circumstances where prior consent is not possible for reasons beyond control and data processing is permitted by statutory regulations.

Beyond that, at the time of sending the message, the following data are stored:

List of relevant data:

  1. Name of requested file
  2. Date and time of request
  3. Data transformation content
  4. Notification on successful access
  5. Web-browser
  6. Requested domain

Additionally, IP addresses of inquiring computers are being logged.

The data transfer to third persons is the purpose thereof. Our partner company AmedickSommer (see Output Data) processes this data on our behalf.

Our web page has feedback forms that can be used for electronic communication or data transfer. If the user takes this opportunity, then the data entered in the input mask are being transmitted to us and stored.  Such data are, for example:

Salutation

  1. Name
  2. Surname
  3. Email address
  4. Phone number
  5. Your message

The data are used solely for processing the chat.

2. Legal Grounds for Processing Personal Data

Since we obtain the consent of the relevant person for the processing of personal data, then Article 6, para 1 letter a of the EU General Data Protection Regulation (DSGVO) serves as the legal grounds for the processing personal data.

When processing personal data is required for executing an agreement, the party whereof is the person concerned, the legal foundation to be applied is comprised in Article 6 para 1, letter b of DSGVO. This is also applicable to the processing procedures required for pre-contractual arrangements.

When processing personal data is required for fulfillment of a legal obligation, whereto our enterprise is subject, the legal applicable legal foundation shall be Article 6 para 1, letter c of DSGVO.

In the event, where vital interests of the interested person or another natural person require the processing of personal data, then the legal basis is Article 6 para 1, letter d of DSGVO.

If the processing is required to comply with the legal interests of our enterprise or a third person and these interests, the fundamental rights and freedoms of the person concerned do not prevail over the above interests, then the legal basis for processing is Article 6 para 1, letter f of DSGVO.

3. Data Cleaning and Period of Storage

The personal data of the interested person are deleted or blocked as soon as the storage purpose is terminated. In addition, storage can be effected in the event, if it is provided for by the European or national legislator in legal provisions, laws or other regulations of the EU, whereto the Person in charge is subject. Data are also blocked or deleted upon expiration of the storage period prescribed by the specified regulations, unless there is a need to continue storing data for concluding or executing a contract.

IV. Providing Website and Creating Logfile

1. Description and Scope of Data Processing

At each resorting to our website, our system automatically keeps a record of data and information from the computer system of the requesting device.

At this, the following data are being collected:

  1. Information on browser type and version used
  2. The user operating system
  3. The user IP address
  4. Date and time of hit
  5. Websites from which the user part lands in our website
  6. Name of requested file
  7. Data transfer period
  8. Data transformation content

Data are also stored in the logfiles of our system. Storage of this data together with other personal data of the user is not carried out.

2. Legal Grounds for Processing Data

The legal foundation for the temporary storage of data is Article 6 para 1, letter f of DSGVO.

3. Purpose of Data Processing

A temporary storage of the IP address by the system is necessary in order to ensure the transfer of the website to the user's computer. For that end, the user IP address shall be stored throughout the whole working session.

Storage within logfiles is carried out to ensure the functioning of the website. Thereunto, the data serve to optimize the website and to ensure the security of our information technology systems. In this regard, data are not evaluated for marketing purposes.

In pursuing these aims, our legitimate interest also lies in the processing of data in accordance with Article 6 para 1, letter f of DSGVO.

The processing of personal data from the input mask serves solely for the processing of establishing contacts.  In case of establishing contact via e-mail, this also includes the necessary legitimate interest in the processing of data.

Other personal data processed during the sending process serve to prevent the inappropriate use of the feedback form and to ensure the security of our information technology systems.

4. Storage Period

Data are deleted as soon as the need in the service of the aim of their collecting ceases. In the case of accounting data for the provision of the website, this occurs upon conclusion of the corresponding session.

As to personal data from the input mask of the feedback form and to data transmitted by e-mail, this happens when the relevant chat with the user is completed. The chat is considered completed if it can be concluded from the situation that the relevant circumstances are finally clarified.

In the case of data storage in logfiles, this occurs at the latest in ninety days. Storage exceeding these frames is also possible. In this case, the IP addresses of users are deleted or corrupted so that the identification of the requesting client be not possible.

Personal data additionally collected during the sending process are deleted in thirty days at the latest.

5. Possibility of Objection and Deletion

The accounting of data for the provision of the website and the storage of data in logfiles are necessarily required for the operation of the web page. Thus and so, the user has no possibility of objection.

The user has the opportunity to withdraw at any time his personal data processing consent. If the user contacts us by e-mail, then he is in a position to raise in any time an objection against storing his personal data. Contact data are represented in the output data section. In that case, the chat cannot be continued.

All personal data saved during the establishment of contact are therefore being deleted.

V. Use of Cookies

a) Description and scope of data processing

Our website uses cookies. The cookies mean text files stored in an Internet browser or by an Internet browser in the user computer system. If the user requests a web page, then cookies can be stored in the user operating system. Such cookies contain a characteristic sequence of characters that provides unambiguous identification of the browser when reopening the web page. Most of the cookies we are using are so-called "session cookies". Upon completion of the hit, they are automatically deleted. Other cookies remain stored on your terminating equipment until you delete them. These cookies help us recognize your browser at the next hit.

What is more, we use cookies on our website providing an analysis of the user browsing history. The user data thus and so collected are being pseudonymized because of technical measures. Therefore, establishing data connection with the requesting user is not possible. Data are not stored along with other personal data of the user.

When requesting our website, an information banner informs users about the use of cookies for analytical purposes and brings up a link to the privacy policy. In this regard, a reference link is also given on how to block the storage of cookies in the browser settings.

b) Legal grounds for processing data

The legal foundation for the personal data processing with using cookies is Article 6 para 1, letter f of DSGVO.

c) Purpose of data processing

The application target of using technically necessary cookies is a simplification of the use of websites for users. Some functions of our websites may not be provided independently of using cookies. It is essential for them, that the browser be recognized even after clicking away.

User data collected using technically necessary cookies are not used for forming up user profiles.

The use of analytical cookies is carried out for improving the quality of our website and its content. Thanks to analytic cookies, we learn how the website is being used, and thereby we can constantly optimize our offer.

In pursuing these aims, our legitimate interest also lies in the processing of personal data in accordance with Article 6 para 1, letter f of DSGVO.

d) Storage period, possibility of objection and deletion

Cookies are stored on the client-side computer and transferred therefrom to our page. Therefore, you as a user, have complete control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies already saved can be deleted at any time. This can be also done automatically. In case where cookies are deactivated for our website, not all functions of the website may be fully utilized.

VI. Rights of Persons Concerned

If your personal data are being processed, you are a person concerned in the meaning of DSGVO and you have the following rights towards the Person in charge:

1. Right to Information

You can require confirmation from the Person in charge about whether we are processing personal data related to you. Should such a processing being carried out, you can request the Person in charge to provide you with the following information:

(1) Purposes of personal data processing;
(2) Categories of personal data being processed;
(3) Recipients or categories of recipients to whom your personal data have been disclosed or are still being disclosed;
(4) The planned storage period for personal data related to you or, if specific information thereabout is not possible, the criteria for determining the storage period;
(5) All available information about the origin of the data, if personal data are not being collected from the person concerned.

You have the right to request information about whether relevant personal data are being transmitted to a third country or to some international organization. In connection with such data transfer, you may request information on suitable warranties in accordance with Article 46 of the DSGVO.

2. Right to Adjust

You have the right to require the Person in charge to make adjustments and (or) supplements if the processed personal data in your respect are incorrect or incomplete. The Person in charge is obliged to make immediately corrections.

3. Right to Restriction of Processing

You may require restrictions on the processing of personal data in your respect under the following conditions:

(1) if you challenge the accuracy of your relevant personal data for a period that would enable the Person in charge to verify the correctness of the personal data;
(2) if the processing is illicit and you refuse to delete personal data, and instead thereof require restrictions on the use of personal data;
(3) if the Person in charge no longer needs personal data for processing purposes, however, you need them for filing, implementing or defending statutory requirements, or
(4) If you have raised an objection against the processing as set forth in Article 21 para 1 of DSGVO and it has not yet been established whether the legal grounds of the Person in charge prevail over your grounds.

If the processing related to your personal data has been restricted, these data - without taking into account their storage - may be processed only with your consent or for the purpose of filing, implementing or defending statutory requirements, or for protecting the rights of another person or entity, or for reasons of significant public interest of the Union or a member country.

If the processing under the above conditions has been restricted, the Person in charge will inform you before the restriction is lifted.

4. Right to Erasure

a) Obligation of erasure

You can request the Person in charge to erase immediately your relevant personal data, and the Person in charge must immediately delete these data for one of the following reasons:

(1) Related to you personal data are no longer required for the purposes for which they were collected or otherwise processed.
(2) You withdraw your consent giving basis to the processing in accordance with Article 6 para 1 letter a or Article 9 para 2 letter a of DSGVO, with no any other legal basis for processing.
(3) You raise an objection against the processing as set forth in Article 21 para 1 of DSGVO, at this, the priority-oriented legal grounds for processing are missing, or you raise an objection to processing in accordance with Article 21 para 2 of DSGVO.
(4) Your relevant personal data have been processed unlawfully.
(5) The deletion of your relevant personal data is required to fulfill a legal obligation subject to the law of the EU or the member countries to which the Person in charge is subordinate.
(6) The collection of your relevant personal data has been carried out in relation to the proposed services of the information company in accordance with Article 8 para 1 of DSGVO.

b) Informing third parties

If the Person in charge has published your relevant personal data and in accordance with Article 17 para 1 of DSGVO is obliged to delete them, in such a case, while considering the available technologies and execution costs, this person takes reasonable measures, including technical ones, in order to inform the data processors involved in the processing of personal data that you, as a person concerned, have demanded that they delete all links to these personal data or copies and/or reproductions thereof.

c) Exceptions

There is no right to erasure if processing is required

(1) to exercise the right to free expression of the will and information;
(2) for the fulfillment of a legal commitment demanding processing in accordance with the legislation of the Union or the member countries to which the Person in charge is subordinate, or for the performance of a task of public interest or used to exercise state power and entrusted to the Person in charge;
(3) for reasons of public interest in the field of public health care in accordance with Article 9 para 2 letters h and i , and Article 9 para 3 of DSGVO;
(4) for archival purposes related to the public interest, for scientific or historical research purposes, or for statistical purposes pursuant to Article 89 para 1 of DSGVO, if the right specified in section a) conceivably makes it impossible or substantially violates the implementation of the objectives of this processing, or
(5) for the filing, exercising or defending legal requirements.

5. Right to Information

If you have exercised before the Person in charge the right to adjustment, erasure or restriction of the processing, it is obliged to inform all recipients, to whom your personal data have been disclosed, about such adjustment or deletion of data or restriction of processing, except if it turns out impossible or related to disproportionate costs.

You have the right before the Person in charge to receive information about such recipients.

6. Right to Data Transmission

You have the right to receive your relevant personal data that you have provided to the Person in charge in a structured, generally accepted and machine-readable format. Besides that, you have the right to transfer these data to another person in charge without obstruction from the part of the Person in charge to whom personal data were provided, if

(1) processing is being based on the consent as set forth in Article 6 para 1 letter a DSGVO or Article 9 para 2 letter a of DSGVO or on a Covenant as per Article 6 para 1 letter b of DSGVO and
(2) processing is being performed using automated procedures.

In order to exercise this right, you can also request that your relevant personal data be transferred directly from one person in charge to another, if it is technically feasible. At this, the freedoms and rights of other persons should not be violated.

The right to transfer data is not exercisable in relation to the processing of personal data, which is necessary for the implementation of a task of public interest or applied for the exercise of state power and entrusted to the Person in charge.

7. Right of Objection

You have the right, for reasons arising out of your particular situation, to raise an objection at any time to the processing of your relevant personal data carried out pursuant to Article 6 para 1 letter e or f of DSGVO; this also applies to the profiling based on these provisions.

The Person in charge stops processing your relevant personal data, unless it proves availability of urgent legitimate grounds for processing that prevail over your interests, rights and freedoms, or if the processing serves to filing, implementing or defending legal requirements.

If your relevant personal data are being processed for purposes of a direct publicity, at any time you can raise an objection to the processing of your relevant personal data for such publicity; this is also applicable to profiling if it is associated with such a direct publicity.

If you take exception against the processing for purposes of direct publicity then the processing of your relevant personal data for these purposes will no longer be carried out.

You have the opportunity, in connection with the use of the services of an information company - regardless of Directive 2002/58 / EC - to exercise your right to objection using automated procedures that apply technical specifications.

8. Right of withdrawal of the consent statement submitted in accordance with data protection legislation

You have the right to withdraw at any time your consent statement submitted in accordance with data protection legislation. The withdrawal of consent has no effect on the legitimacy of processing carried out based on the consent prior to withdrawal.

9. Right to Submission of a Complaint within Supervisory Body

Regardless of any other administrative or judicial means of defense, you have the right to file a complaint within supervisory authority, in particular, in the member country at your place of residence, place of work or other place of alleged violation, if you consider that the processing of your relevant personal data contravenes DSGVO.

The supervisor body wherein the complaint has been filed, informs the applicant about the status and results of the complaint, including the possibility of a judicial remedy under Article 78 of DSGVO.

VII. Analysis Tools

1. Google Analytics

This site uses the features of the web analytics service Google Analytics. The operator is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data processing for the European Economic Area and Switzerland is carried out by the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and provide an analysis of your using the site. The information thus generated through the cookies in view of your using this site is most commonly transmitted to the Google server in the USA and stored therein.

The storage of cookies by Google Analytics in being carried out in accordance with Article 6 para 1 letter f of DSGVO. The site administrator is lawfully interested in analyzing the user behavior in order to optimize both his web-offer and advertising.

Google Ads and Google Conversion Tracking

This website uses Google Ads. Google Ads is an on-line advertising program of Google Ireland Limited («Google»), Gordon House, Barrow Street, Dublin 4, Irland.

Within the confines of Google Ads, we use the so-called Conversion Tracking. If you click on a Google-enabled ad, a cookie file is set for conversion tracking. Cookies mean small text files that an Internet browser sends to the user computer. These cookies become inoperative after 30 days and do not serve as a personal identification of the user. If the user hits specific pages of the given website, whereas the cookie has not yet expired, Google and we can recognize that the user has clicked on the advertisement and has been re-routed to this page.

Each Google Ads customer gets a different cookie. Cookies cannot be tracked through the websites of Google Ads customers. The information obtained through Conversion Cookies serves for compiling conversion statistics for Google Ads customers who have taken decision in favor of conversion tracking. The customers are finding out the total number of users who have clicked on an ad and have been re-routed to a page flagged with a Conversion Tracking Tag. However, they do not receive any information allowing identification of the users as personalities. If you do not want to participate in the tracking, you can except against such a use by simply deactivating the Google conversion tracking cookies in the user settings of your Internet browser. Thereafter, you will not be included in conversion tracking statistics.

The storage of "conversion cookies" and the use of this tracking tool are effected based on Article 6 para 1 letter f of DSGVO. The site administrator is lawfully interested in analyzing the user behavior in order to optimize both his web-offer and advertising. If an appropriate consent has been requested (e.g. consent to the storage of cookies), processing is carried out solely based on Article 6 para 1 letter a of DSGVO; the consent may be withdrawn at any time.

More information on Google Ads and Google Conversion Tracking can be found in Google data protection provisions: https://policies.google.com/privacy?hl=de

You can configure your browser in such a way as to receive information about the setting of cookies and allow cookies only in isolated occasions, exclude the acceptance of cookies for specific cases or generally, as well as activate the automatic removal of cookies when closing the browser. When deactivating cookies, the functions of this website may be limited.

IP Anonymizing

On this site, we have activated the IP anonymizing function. This ensures that before transferring to the United States, Google abridges your IP address in the territory of the member countries of the European Union or within other signatory states to the Convention on the European Economic Area. Only in exceptional cases, the IP address is transferred entirely to the Goolge server in the USA and is being abridged therein. On the instructions of the administrator of this site, Google will use this information for drawing up reports on on-line activity and for providing the site administrator with other services related to the use of sites and the Internet. The IP address transmitted from your browser within the frame of Google Analytics is not combined by Google with other data.

Browser Plugin

You can ban the storage of cookies using the appropriate settings in your browser software; please note, that in such a case, you may not be able to use fully all the functions of this site. In addition thereto, you can ban the collection and processing by Google of data generated by cookies and related to your use of the site (including your IP address) by downloading and installing the browser plugin at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. Opt Out Coockie is being set to prevent the record of your data ar the subsequent hits to this site: deactivate Google Analytics.

More information as to the handling the user data by Google Analytics can be found in the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de

Commissioned Data Processing

We have concluded with Google the Agreement on commissioned data processing and we fully implement the strict regulations of the German data protection authorities when using the Google Analytics service.

VIII. Newsletters

1. Newsletter Data

If you are interested in receiving the newsletter offered on the site (for example, a work agent), we will need an email address from you, as well as information allowing us to check whether you are the owner of the specified email address and whether you agree to receive newsletters. Other data are not collected or collection is carried out on a voluntary basis only. We use these data exclusively for sending the requested information without passing it on to to third parties.

The processing of data entered in the application form for receiving the newsletter is carried out only based on your consent (Art. 6 para1 lit. a DSGVO). 1 letter a of DSGVO). You can withdraw at any time the submitted permission to store data, email addresses, as well as its use for mailing, for example, via the "delete" link from the mailing list. The rightfulness of data processing acts already done remains in force regardless of the withdrawal.

The data you save in order to receive the newsletter are being stored until you delete them from the mailing out and erased after opt-in emails cancellation. This does not apply to data that we have stored for other purposes.

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